1. Returns
1.1 Eligible Items:
You can return most items within [X days] of receiving your order. To qualify for a return, the item must:

Be unused and in its original packaging.
Include all accessories, manuals, and tags.
Be in the same condition as you received it.

1.2 Non-Returnable Items:

The following items cannot be returned:

Gift cards.
Digital/downloadable products.
Sale or clearance items (unless defective).
Opened or used hygiene-related products.

1.3 Return Process:

Email us at [Your Email Address] with your order number and reason for return.
Once your return is approved, we’ll provide instructions for shipping the item back.
You are responsible for return shipping costs unless the item is defective or damaged.

2. Refunds

2.1 Refund Eligibility:
Refunds will be processed once the returned item is received and inspected. If approved, a refund will be issued to your original payment method within [X business days].

2.2 Partial Refunds:

Partial refunds may apply if:

The item is not returned in its original condition.
Accessories or parts are missing.

2.3 Non-Refundable Shipping Fees:
Original shipping charges are non-refundable, except for defective or incorrect items.

3. Exchanges
We replace items only if they are defective, damaged, or incorrect. If you need an exchange, contact us at [Your Email Address] and provide details about the issue. Exchanges are subject to item availability.

4. Damaged or Defective Items
If you receive an item that is defective or damaged:

Notify us within [X days] of delivery.
Provide a description and photos of the damage.
We will offer a replacement, exchange, or refund at no extra cost to you.

5. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:

Check your bank account or payment method.
Contact your bank or payment provider, as processing times may vary.
If you’ve done this and still haven’t received your refund, email us at [Your Email Address].

6. Cancellation Policy
6.1 Order Cancellations:
Orders can be canceled within [X hours] of placement. After this period, orders may already be processed and shipped.

6.2 Pre-Order Cancellations:
Pre-orders can be canceled up until the item is shipped.

7. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to us at:
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

Thank you for shopping with [Your Website Name]. We value your trust and strive to ensure a hassle-free shopping experience.